Privacy Policy

Effective Date: 2/24/2025

This Privacy Policy explains how Appreciate Your Service (“we,” “us,” or “our”) collects, uses, discloses, and protects the personal information of individuals who interact with our organization, including donors, volunteers, beneficiaries (active and retired military personnel, and first responders), and website visitors. By using this website in any way, you acknowledge and approve this Privacy Policy. Florida Law will govern any legal actions concerning this organization.

1. Information We Collect

We may collect the following types of information:

• • Personal Information:
    • Contact Information: Name, email address, phone number, mailing address.
    • Demographic Information: Age, gender, military branch (if applicable), service history (if applicable).
    • Financial Information: Credit card information (for donations) and bank account information (for recurring donations).
    • Service Information: Information related to the services provided by Appreciate Your Service, such as service requests, appointments, and service history.
    • Volunteer Information: Availability, skills, and preferences.
    • Donation Information: Donation history, amount, and method.
  • Non-Personal Information:
    • Website Usage Data: Information about how you use our website, such as your IP address, browser type, operating system, and browsing history.
    • Cookies and Similar Technologies: We may use cookies, web beacons, and similar technologies to collect information about your website usage.

2. How We Collect Information

We collect information through various methods, including:

• Online Forms: When you register for services, donate, sign up for our newsletter, or contact us through our website.
• Offline Forms: When you complete paper forms at events or in person.
• Donations: When you donate by phone, mail, or in person.
• Website Usage: Through the use of cookies and other tracking technologies.
• Publicly Available Sources: We may obtain information from publicly available sources like social media.

3. How We Use Information

We use the information we collect for the following purposes:

• Providing Services: To provide the services you request, such as automotive repairs, home maintenance, and other assistance programs.
• Processing Donations: To process and acknowledge your donations.
• Communicating with You: Send you updates, newsletters, and other communications about our organization.
• Recruiting Volunteers: To recruit and manage volunteers.
• Improving Our Services: Improve our services and website based on your feedback and usage data.
• Fundraising: To conduct fundraising activities and solicit donations.
• Complying with Legal and Regulatory Requirements: To comply with applicable laws and regulations.

4. Sharing of Information

We may share your information with:

• Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, mailing services, and data storage providers.
• Volunteers: We may share your information with volunteers who provide services to you.
• Fundraisers: We may share your information with fundraising partners who assist us in raising funds.
• Law Enforcement and Other Authorities: We may disclose your information to law enforcement or other authorities as required by law or when we believe it is necessary to protect our rights, property, or safety.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, use, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is secured to the best of our ability.

6. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

7. Your Rights

You may have certain rights regarding your personal information, such as access, correct, or delete your information. You can exercise these rights by contacting us at [email protected].

8. Changes to this Privacy Policy

This Privacy Policy may change at any time without written consent or notification. Updated policies will be posted here and will supersede any previous policies.

9. Contact Us

If you have any questions about this Privacy Policy, please get in touch with us at [email protected].